Cosmos Video Logo

Performance & Reliability

Whether you're working remotely or learning online, Cosmos understands that you need a platform that supports extended use without technical frustrations. We built Cosmos from the ground up knowing that students and professionals would be using it for several hours a day, with the platform always running in the background of their digital lives.


Cosmos delivers enterprise-grade performance and reliability that keeps the platform running smoothly for all-day use. We've architected performance and reliability into the core of the platform, ensuring it works efficiently across all devices and network conditions without draining your resources.


Pop-out Experience

  • Cosmos gets out of the way with our unique pop-out mode, allowing you to minimise the full application while maintaining presence
  • Pop-out automatically expands when someone wants to talk to you, showing their video while providing mic controls and status change options
  • View and switch between multiple shared screens directly from the pop-out with a single click, helping you maintain flow state without opening the main app
  • Access to screen annotation tools through the desktop app to highlight important information and facilitate learning



Works Across All Platforms

  • Seamless experience across web browsers, desktop apps, and mobile devices
  • Native desktop applications for Windows and Mac with enhanced performance
  • Mobile apps for iOS and Android for on-the-go access
  • Hardware Requirements:
    • Minimum: Dual Core processor, 2GB memory - sufficient for up to 20 participants and presenting non-video content
    • Recommended: Modern CPU (10th Gen Intel i3/i5/i7, AMD 3000 series Ryzen 5/7), 4GB memory - for high-quality video/audio, content with videos/animations, and multitasking
    • Optimal: High performance CPU (11th Gen Intel i5/i7, AMD 5000 series Ryzen 5/7, Apple Silicon M1), 1080p camera, graphics card with WebGL 2.0 support - for full HD quality and heavy multitasking
  • Network: 5Mbps upstream and downstream bandwidth recommended



Best-in-Class Video Capabilities

  • Video calls support HD quality video for crystal-clear communication
  • Screen sharing supports up to 4K resolution with multi-party capability
  • All call recordings captured in 1080p quality
  • Screen annotation tools that work across shared displays
  • Automatic video quality adjustment based on network conditions
  • Support for calls with up to 150 participants
  • All communications encrypted and certified by SOC 2, based in the UK following GDPR standards


Optimised for All-Day Use

  • Automatic low-resource mode detection that adjusts quality settings based on your device's performance, with in-platform notifications when activated
  • Visual assets and maps carefully balanced between immersion and performance - we've optimized elements to minimize memory usage and GPU rendering demands
  • Global server coverage across multiple regions (North America, Latin America, Europe, Asia, Japan, and Australia) ensures low-latency connections for teams worldwide
  • 99.999% platform uptime with real-time status monitoring (Status Page)



Why it matters

  • Connect large remote teams seamlessly - As distributed teams grow, Cosmos enables everyone to come together in a spatial environment where you can change group participants rapidly, seeing people in under 50 milliseconds rather than waiting 30+ seconds for calls to connect.
  • Create true spatial presence - The technical speed and performance allows for genuine spatial experiences, making configurable virtual offices, campuses, and event spaces feel natural and responsive.
  • Use your existing hardware - Cosmos's tiered performance options ensure it runs efficiently on standard equipment without requiring expensive upgrades, making it accessible for both educational institutions and businesses.


Pro Tips

  • Use the desktop application with pop-out mode for the best performance during all-day sessions - it uses significantly fewer resources than browser-based access.
  • When sharing screens with colleagues or classmates, use the annotation tools to highlight important information directly rather than describing what you're referring to.