Performance & Reliability
Whether you're working remotely or learning online, Cosmos understands that you need a platform that supports extended use without technical frustrations. We built Cosmos from the ground up knowing that students and professionals would be using it for several hours a day, with the platform always running in the background of their digital lives.
Cosmos delivers enterprise-grade performance and reliability that keeps the platform running smoothly for all-day use. We've architected performance and reliability into the core of the platform, ensuring it works efficiently across all devices and network conditions without draining your resources.
Pop-out Experience
- Cosmos gets out of the way with our unique pop-out mode, allowing you to minimise the full application while maintaining presence
- Pop-out automatically expands when someone wants to talk to you, showing their video while providing mic controls and status change options
- View and switch between multiple shared screens directly from the pop-out with a single click, helping you maintain flow state without opening the main app
- Access to screenshare annotation tools through the desktop app to highlight important information and facilitate learning
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Works Across All Platforms
- Seamless experience across web browsers, desktop apps, and mobile devices
- Native desktop applications for Windows and Mac with enhanced performance
- Mobile apps for iOS and Android for on-the-go access
- Hardware Requirements:
- Minimum: Dual Core processor, 2GB memory - sufficient for up to 20 participants and presenting non-video content
- Recommended: Modern CPU (10th Gen Intel i3/i5/i7, AMD 3000 series Ryzen 5/7), 4GB memory - for high-quality video/audio, content with videos/animations, and multitasking
- Optimal: High performance CPU (11th Gen Intel i5/i7, AMD 5000 series Ryzen 5/7, Apple Silicon M1), 1080p camera, graphics card with WebGL 2.0 support - for full HD quality and heavy multitasking
- Network: 5Mbps upstream and downstream bandwidth recommended
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Best-in-Class Video Capabilities
- Video calls support HD quality video for crystal-clear communication
- Screen sharing supports up to 4K resolution with multi-party capability
- All call recordings captured in 1080p quality
- Screen annotation tools that work across shared displays
- Automatic video quality adjustment based on network conditions
- Support for calls with up to 150 participants
- All communications encrypted and certified by SOC 2, based in the UK following GDPR standards
Keyboard Shortcuts & Actions Bar
- Access all shortcuts instantly by pressing /
- Open the Actions bar (⌘K on Mac, Ctrl+K on Windows) to search and execute any action
- Toggle your microphone, camera, and screen sharing with single keystrokes
- Navigate between rooms, invite people to calls, and send messages—all from your keyboard
- Work faster by keeping your hands on the keyboard and your focus on what matters
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Optimised for All-Day Use
- Automatic low-resource mode detection that adjusts quality settings based on your device's performance, with in-platform notifications when activated
- Visual assets and maps carefully balanced between immersion and performance - we've optimized elements to minimize memory usage and GPU rendering demands
- Global server coverage across multiple regions (North America, Latin America, Europe, Asia, Japan, and Australia) ensures low-latency connections for teams worldwide
- 99.999% platform uptime with real-time status monitoring (Status Page)
Why it matters
- Connect large remote teams seamlessly - As distributed teams grow, Cosmos enables everyone to come together in a spatial environment where you can change group participants rapidly, seeing people in under 50 milliseconds rather than waiting 30+ seconds for calls to connect.
- Create true spatial presence - The technical speed and performance allows for genuine spatial experiences, making configurable virtual offices, campuses, and event spaces feel natural and responsive.
- Use your existing hardware - Cosmos's tiered performance options ensure it runs efficiently on standard equipment without requiring expensive upgrades, making it accessible for both educational institutions and businesses.
Pro Tips
- Use the desktop application with pop-out mode for the best performance during all-day sessions - it uses significantly fewer resources than browser-based access.
- When sharing screens with colleagues or classmates, use the annotation tools to highlight important information directly rather than describing what you're referring to.