Security and Access

When bringing people together online, maintaining control over who has access to your space and ensuring your data remains secure are critical priorities. Cosmos provides enterprise-grade security infrastructure with flexible access controls to keep your digital spaces safe while remaining accessible.

Space Access Controls

Create memorable, custom space links that are unique to your organization
Choose between three levels of protection: Private (only invited members), Knock (visitors request access), or Open (anyone with the link can enter)
Design personalized landing pages with custom branding, description, and working hours
Control access with email domain restrictions, secure invite links, and role-based permissions through an admin dashboard

Guest Management

Welcome external guests with customized space landing pages without requiring account creation
Offer after-hours visitors the option to book meetings through calendar integration when the space is inactive
Set individual meeting rooms to be locked, preventing uninvited participants from joining
Control guest permissions including removal and limiting broadcast capabilities

Enterprise Security Infrastructure

SOC 2 Type II certified with independent auditing
Full GDPR compliance for European data protection standards
End-to-end encryption for all communications
Data hosted on European servers (Belgium) for EU customers
All data encrypted at rest and in transit
Infrastructure built on enterprise cloud providers (AWS, GCP, and Azure)

Data Protection

Audio/Video Calls: Encrypted during transit with no storage unless explicitly recorded
Call Recordings: When enabled, securely processed with formal Data Processing Agreement
Chat Messages: Stored with EU-based provider with comprehensive data protection
User Data: Minimal storage of essential information only (username and logs)
System Logs: Maintained for 15-90 days solely for troubleshooting purposes

Pro Tips

Use domain-restricted access for internal company spaces to prevent accidental sharing
When working with sensitive information, set your space to "Private" and approve each participant
For open events, use custom space links that are easier to remember but still secure
Regularly review access logs to monitor space usage patterns
Request access to Cosmos's detailed security documentation at security.cosmos.video for compliance reviews