Cosmos Video Logo

Security and Access

When bringing people together online, maintaining control over who has access to your space and ensuring your data remains secure are critical priorities. Cosmos provides enterprise-grade security infrastructure with flexible access controls to keep your digital spaces safe while remaining accessible.


Space Access Controls

  • Create memorable, custom space links that are unique to your organization
  • Choose between three levels of protection: Private (only invited members), Knock (visitors request access), or Open (anyone with the link can enter)
  • Design personalized landing pages with custom branding, description, and working hours
  • Control access with email domain restrictions, secure invite links, and role-based permissions through an admin dashboard



Guest Management

  • Welcome external guests with customized space landing pages without requiring account creation
  • Offer after-hours visitors the option to book meetings through calendar integration when the space is inactive
  • Set individual meeting rooms to be locked, preventing uninvited participants from joining
  • Control guest permissions including removal and limiting broadcast capabilities


Enterprise Security Infrastructure

  • SOC 2 Type II certified with independent auditing
  • Full GDPR compliance for European data protection standards
  • End-to-end encryption for all communications
  • Data hosted on European servers (Belgium) for EU customers
  • All data encrypted at rest and in transit
  • Infrastructure built on enterprise cloud providers (AWS, GCP, and Azure)



Data Protection

  • Audio/Video Calls: Encrypted during transit with no storage unless explicitly recorded
  • Call Recordings: When enabled, securely processed with formal Data Processing Agreement
  • Chat Messages: Stored with EU-based provider with comprehensive data protection
  • User Data: Minimal storage of essential information only (username and logs)
  • System Logs: Maintained for 15-90 days solely for troubleshooting purposes


Pro Tips

  • Use domain-restricted access for internal company spaces to prevent accidental sharing
  • When working with sensitive information, set your space to "Private" and approve each participant
  • For open events, use custom space links that are easier to remember but still secure
  • Regularly review access logs to monitor space usage patterns
  • Request access to Cosmos's detailed security documentation at security.cosmos.video for compliance reviews