Reconciled is a 60-person remote accounting firm headquartered in Vermont. For years, Slack carried the firm's daily back-and-forth.
"We're a big bunch, 60 strong, and let me tell you, keeping everyone on the same page was a bit like herding cats before Cosmos. Our days were crammed with Slack pings, waiting on replies, and honestly, feeling a bit isolated."
For detailed accounting work, Slack-only had a specific cost: the wait.
"Each one of us is juggling between 10-15 clients, meaning there's a ton of chatting needed for everything from feedback to quick questions about projects. Before Cosmos, it was Slack all day, every day. Got a question? Drop it in Slack and then sit around twiddling your thumbs waiting for an answer. It wasn't just slow; it was plain frustrating."
The first reaction to Cosmos was not unanimous.
"When Cosmos came along, there was a bit of side-eyeing. 'We got work to do, not a game to play,' was the vibe."
Within a few weeks, the team had moved into Cosmos, and statuses became part of the daily rhythm.
"But boy, did that vibe change quickly once we got the hang of Cosmos. It was no longer about chasing people down on Slack. Need something? Pop over to their virtual desk. It brought back that office buzz we were missing."
The volume of small questions at Reconciled never lets up. The team uses proximity audio to handle them, the digital version of a shoulder tap.
"That easy back-and-forth you have when you can just swing by someone's desk. It's like we're all cruising around the same office, bantering and brainstorming without missing a beat."
For Reconciled, the work-flow effect was the obvious win. The team-level effect was the bigger one.
"It's brought us closer, not just on work stuff but as a team. We're in it together, riding through the ups and downs. Logging into Cosmos is now the heart of our day. It's where we sort through the nitty-gritty and share a laugh or two."
"For a team that needs connection and productivity, Cosmos has been a lifesaver. Despite being miles apart, we're right there with each other, getting the work done and having a good laugh too."
Keama Chan
Project Manager
Create a supportive community of learners in Cosmos where they find like-minded peers to talk-live.
Get Cosmos Free
